Help centre
What do you need a hand with?
Search everything at once, or pick a topic below. The search box reads the help articles and the full policy documents together.
Try one or two words, such as stamp, location or report.
Browse by topic
Visits and check-ins
Checking in at a church, adding a photo, and writing a reflection.
Passport and badges
Stamps, badges, and the levels you work through.
Your account
Signing in, your details, and closing your account for good.
Safety and reporting
Reporting content, blocking people, and the rules we keep.
Policies and your data
The full documents. The search box looks inside these too, so you can search for a word instead of reading the whole thing.
Still need a person?
Write to us at [email protected]. We aim to reply within 2 business days, and reports of harmful or objectionable content are actioned within 24 hours. Our full contact details are on the support page.